Eagle County Public Health Order
January 17, 2022
There are no current mask, gathering, capacity restrictions, or physical distancing guidelines in Eagle County. Select private businesses may request masks be worn while inside. Federal regulations also require masks when using public transportation, which includes ECO Transit and the Eagle County Regional Airport. Residents and guests are reminded that the county is still subject to any other statewide and federal public health regulations in place.
Visit EagleCounty.us for the latest county guidelines.
Vail Resorts Mountain Policies
NO RESERVATION NEEDED There is no mountain reservation system this season for skiing and snowboarding and lifts and gondolas at load at normal capacity.
FACE COVERINGS will be required in indoor settings, including in our gondolas, restaurants, lodging properties, restrooms, retail and rental locations, and on buses. Face coverings will not be required outdoors or on chairlifts, but are required in gondolas. Your face covering must remain on for the entire gondola ride, so please refrain from eating and drinking in the gondola.
ON MOUNTAIN DINING Guests ages 12 and over will be required to show proof of COVID-19 vaccination to dine at indoor, on-mountain quick-service (cafeteria-style) restaurants. Guests will be required to book a reservation to eat at many of the on-mountain restaurants using the Time to Dine reservation service.
For more information, click here.
Our Approach to Cleanliness
Our in-house, professionally trained housekeeping teams are well versed in the highest standards of cleaning. Our housekeeping organization monitors industry best practices and provides ongoing training in the latest techniques to ensure the highest standard of cleanliness with products and processes.
Products Effectiveness and Safety: When cleaning both common areas and residences, our housekeepers use hospital-grade products that are tested by the CDC, and are EPA-registered disinfectants ensuring effectiveness.
Surface Areas: High-touch surfaces are being cleaned with increased frequency. These include elevator buttons and panels, door handles, remote controls or touch screens, countertops, and shared lobby spaces.
Common Areas: Our team is rearranging furniture in gathering spaces to promote social distancing between groups of travelers. Aesthetic items in our lobbies, such as decorative pillows on furniture have gone away in favor of a cleaner environment. Our shared lobby food and beverage amenities will be discontinued and replaced with single-service offerings where appropriate.
Guest Rooms: Each residence undergoes our rigorous multi-point inspection process to ensure consistency in procedures. In our residences you may see that throw-pillows, bolsters, and accent pillows have been removed. We have changed to triple sheeting or all-white duvet covers that will be removed and washed between each stay.
Cancellation and Deposit Policies
SPRING, SUMMER & FALL (April 16 – November 19): A 5% deposit of total lodging is due at the time of booking and is non-refundable. The final payment is due 48 hours prior to arrival at which time the entire stay is non-refundable.
WINTER 2021/2022 (November 20 – April 15*): A 5% deposit is due at the time of booking and is non-refundable. The final payment is due 14 days prior to arrival at which time the entire stay is non-refundable. If a booking includes any nights between December 20 and January 1 – the final payment is due 30 days prior to arrival date at which time the entire stay is non-refundable, regardless of the arrival date.
*HOLIDAY: December 20 – January 1): A 5% deposit is due at the time of booking and is non-refundable. The final payment is due 30 days prior to arrival at which time the entire stay is non-refundable.